Updated: 03/23/2020

Special Message - COVID-19

With the spread of the Coronavirus throughout the United States, we want to reach out to all our partners to ensure you are all up to date on the most recent information and to ultimately protect our caregivers to the best of our ability. Please read and share this information with all your staff. Below you will see there are two pdfs available to download:

• Last week, we contacted each of our facilities HR and Employee Health departments to inquire about their facility guidelines and protocols as it relates to COVID-19. Any information that we were provided has been shared with our subcontractors who have active caregivers at those respective facilities. That information will also be shared with all future placements at those facilities. Each facility is following their local health department protocols. 
• All nursing and allied health staff should be instructed to follow the precautionary standards and protocols issued by the hospital, CDC, and local department of health. 
• We have just implemented a new change to credentialing by adding a COVID-19 checklist form to the process. One of our credentialing specialists will ask for this form to be completed during the credentialing process for every new contract or renewal that is signed. This document will be shared with your team when that time comes but you can click on the button below to download this form.
• Should the need to fill positions become a crisis, there will not be any changes with compliance although if a caregiver has all of their documents ready to go and qualifies for a rush start, then a rush start would be considered based on the needs of the facility.
• We ask that all of our partners be proactive by making sure all of your caregivers’ compliance is up to date and check for items that have close expiration dates to ensure you have as many nurses ready to go as you can.
• Please make sure that all your of caregivers have updated FIT tests prior to submission and inform your caregivers that if they have had a significant change in weight or now have facial hair that they didn’t have at the time of the FIT test, a re-test is recommended since COVID-19 follows airborne precautions thus a properly fitted mask is essential to protect themselves from the virus.
• Helpful links for information from the CDC - Preparedness Steps for Healthcare Facilities and Guidance for Potential Exposure within a Healthcare Setting. 
• For any additional information or specific protocol questions, please contact the local health department of the area you or your caregiver is in - Local Health Dept Directory. 
• Steps you can take to protect yourself and those around you:

1. If you have cold-like symptoms such as a runny nose, coughing, fever, stay home and contact your doctor.
2. Practice good hand washing techniques and using hand sanitizer.
3. Wipe down all work areas and surfaces daily with disinfectant wipes.

We greatly appreciate your partnership and dedication to providing quality healthcare professionals to our facilities! If you need to contact a member of our Clinical or Quality Assurance teams, contact us at QA@statstaffpro.com.

A Message to our Clients

Our organization is committed to supporting you during this incredibly challenging period.  In recent days, we have seen the market for workforce staffing shift dramatically and in an unprecedented manner, particularly in areas with a high level of community transmission of the novel coronavirus.  Across our country, caregivers are demanding premium pay in order to take travel assignments.  Crisis staffing firms have swooped in and are charging their clients and offering their caregivers exceptionally high billing and pay rates, respectively.  As a result of these rapidly changing market conditions, our current contracted rates are in many instances inadequate to enable us to attract and retain quality caregivers to help meet your staffing needs during the present crisis. 

In order to continue to provide you with quality caregivers in a timely manner, we may need to institute emergent and/or crisis rate tiers on a temporary basis, until the crisis subsides.  Please know that this is not something we do lightly.  As an organization, we remain committed to delivering quality caregivers and providing our clients with fair, transparent pricing at all times, including during the present pandemic.  To that end, we pledge to you that we will not derive any additional profit from the rate increases we institute.  We will pass on 100% of the increased rate to either the staffing agency partner providing the assigned caregiver or to the assigned caregiver if employed by our organization directly, deducting only the increased employer-paid taxes and mandatory insurance associated with payment of the higher wage.  By not including any additional margin for our firm in the rate increase, we will help you maximize the impact of the moneys devoted to supplemental staffing and limit to the greatest extent possible the amount of the increases that must be instituted.  We are committed to remaining your trusted staffing partner and to doing everything in our power to assist you in these trying times.  Together, we will get through this.